WCMC Receives Governor's Quality Award Sep 26, 2012
White County Medical Center is pleased to announce that it has received the prestigious Governor’s Quality Award. The honor was given to hospital representatives at the recent Governor’s Quality Award banquet, in which Arkansas Gov. Mike Beebe recognized WCMC with the award.
“We know that the future of healthcare rests in our ability to provide superior care for our patients,” said WCMC President/CEO Ray Montgomery. “We do not want to be merely average or good; we want to be ‘world class.’”
The Arkansas Governor’s Quality Award is the highest level of recognition presented to state organizations that have demonstrated the highest level of performance excellence through their practices and achievements.
“It is an enormous honor to accept this award and we are so humbled to be the only hospital that has won this honor twice,” said Vice President of Patient Services LaDonna Johnston. “We hope this truly paints a picture of our commitment to utilizing this process and our recognition of the processes value to our organization and to our customers. It is the quest for excellence that we all strive for in healthcare.”
“The Governor’s Quality Award allows organizations like ours to look at various areas of our hospital, from a leadership and strategic planning perspective, as well as human resources and processes in order to measure our overall results,” Johnston said. “It is a transparent and objective way of looking at our level of achievement and how we arrived here, much like a road map guides your journey to a specific destination; we want to continue on this route to achieve even higher levels of success in providing quality patient care and creating a healthy community.”
WCMC is the only hospital in Arkansas to receive the Governor’s Quality Award twice; the hospital also received the prestigious Governor’s Quality Award in 2002.
The goal of the Governor’s Quality Award Program is to encourage Arkansas organizations to engage in continuous quality improvement, which leads to performance excellence, and to provide significant recognition to those organizations. The Governor’s Quality Award was founded by Arkansas business leaders who understood the need to recognize companies reaching for the highest standards in their products, services and processes and who understood the need for organizations to have the tools and training to improve and to strive for performance excellence. The Governor’s Quality Award Program, a private non-profit 501(c)(3) corporation, was established in 1994 for the purpose of supporting the broad based use of quality principles throughout Arkansas to drive performance improvement.
ABOUT WHITE COUNTY MEDICAL CENTER As the leading healthcare provider in a six-county area, White County Medical Center associates strive to create a healthy community by providing quality patient care and participating in community health events. White County Medical Center is the second-largest employer in a six-county area with more than 1,600 associates. The facility has a combined total of 438 licensed beds and a medical staff of 150 physicians that specialize in various areas of healthcare.
PHOTO: Claire Bailey, Director of the Arkansas Department of Information Systems (far left) and Arkansas Gov. Mike Beebe (far right) present White County Medical Center President/CEO Ray Montgomery and Vice President of Patient Services LaDonna Johnston with the Arkansas Governor’s Quality Award for the hospital’s commitment to excellence at the recent Governor’s Quality Award program.